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Our Accidental Damage Protection Policy

We have replaced previous damage deposit methods such as large refundable security deposit payments or holding of credit card details with a new Accidental Damage Protection scheme. This is in-line with global holiday rental business practice which is ever evolving to better meet the needs of both clients and property owners. The new, low-cost Accidental Damage Protection charge is added to the cost of your villa rental (cost is determined by property size) which is payable with your booking balance.

Why? We want everyone to return home happy - sometimes a deduction from the security deposit can spoil your holiday. This is the last thing that we want.

This non-refundable charge will cover you for any accidental damages that occur during your stay in the property - a simple and affordable solution for complete peace of mind. You can enjoy your holiday without the worry that you may accidentally break something and have an unexpected expense to your holiday

The ADP charge will cover you for any non-intentional breakages or damage to the property, reported and confirmed by you, for accidental damage during your stay up to the value of 250 euros per booking. Any accidental damage or breakages must be reported while you are in occupancy of the villa. The charges are as little as:

  • 1 and 2 bedroom apartments: £18.00* per booking
  • 2 bedroom villas: £24.00* per booking
  • 3 bedroom apartments and villas: £30.00* per booking
  • 4, 5 and 6 bedroom villas: £54.00* per booking
    (*or the euro equivalent)

The ADP will be used to cover any claims. This waiver excludes negligence and vandalism. For any accidental damage that exceeds the value of 250 euros, we reserve the right to invoice you (either directly or through our agents) for immediate payment.

ADP is not insurance. ADP is a non-refundable, one-time charge per booking which covers accidental damage as long as you report it promptly and comply fully with the terms of this Agreement. L&D Aphrodite Lettings Ltd reserve the right to determine whether or not damages are covered by ADP.

Examples of covered Items: Spill on carpet, broken lamp, broken dishes or decor items, broken chair, stains on bedspread.

Examples of Non-Covered Items: Intentional or malicious damage, excessive wear and tear or repeated damage of the type that is covered (above), theft, damage arising from overcrowding or house parties, pet damage (in pet approved homes), crayon marks on furniture or walls, home being left excessively dirty and requiring extra cleaning.

Get in touch to learn more about our ADP scheme – we are always happy to be transparent.